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24/7 support to make sure you are connected

  • Customer portal login
  • NOC support

Do you have an issue to report?

Our support staff is 24/7 available for remote support, please contact us through our support portal or the following contact details.

T: +31 (0) 88 646 0120
E: NOC@castornetworks.com

Do you want to make or change an Occasional Use booking?

Our Booking Office 24/7 available for support, please first try to make or change your booking through our online booking system. Our booking office can be contacted through the following contact details:

T: +31 88 6460925
E: booking@castornetworks.com

Do you want to do an Occasional Line-up?

For occasional line-up, please contact:

T: +31 88 6460925 (Castor Netherlands)

About our support

  • On demand

    On demand

    Our service engineers are located all over the world.
  • Remote support

    Remote support

    With our support portal we provide remote support.
  • Service agreements

    Service agreements

    Decide on what level you want service with our optional SLA's.
  • Offshore

    Offshore

    We have all necessary licenses for working offshore.

Our offices

Central African Republic
Central African Republic

Avenue Benz-Vi
Rue Temoins de Jehova
Bangui, RCA

T: +236 75 20 45 01
E: request@castornetworks.com

Business hours: Monday - Friday 9am to 5.30pm

Dem. Rep. of Congo
Dem. Rep. of Congo

63, Avenue du Livre
Gombe, Kinshasa 

République Démocratique du Congo

T: +243 992 005 815 
T: +243 899 911 100
E: request@castornetworks.com

Netherlands (HQ)
Netherlands (HQ)

Rijnzathe 4
3454 PV De Meern
The Netherlands

T: +31 (0) 88 646 0100
T: +31 (0) 35 646 0100
E: request@castornetworks.com

Business hours: Monday - Friday 9am to 5.30pm

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