On a daily basis we are challenged by customers to come up with reliable solutions for unique communication problems. However, some prove to be more challenging than others. For example, our office in South Africa was contacted a few weeks ago, one Wednesday morning, with the following request: a high-speed, vehicular broadband system that would allow them to both connect to the internet and have voice connectivity simultaneously. They also required that this be arranged within a week including installation in Bloemfontein, a city 400km away from our office in Johannesburg.
Fortunately, our office in South Africa loves a good challenge. Our staff started immediately and came to action, a proposal was made. Based on the requirements our team chose the Cobham 727 , it consists of three fully integrated units, a transceiver, an IP handset and a roof mountable antenna. This allows the installation of the Cobham to be carried out quickly and efficiently that is, of course, very important for such an urgent job. In addition, the antenna can track the satellite locations automatically to achieve the highest data speeds. For example, Internet speeds of 492 kbps and simultaneous calling is possible, even when driving at 200 km/h.
On Wednesday afternoon, we came to an agreement and the logistics could now be arranged.
From The Netherlands to South Africa
The Cobham 727 was brought over from Europe, through our headquarters in De Meern, The Netherlands. From there it was flown in at Johannesburg, customs then cleared and transported overland to Bloemfontein. It requires a lot of logistic knowledge, to be able to do this within a span of a few days. Therefore, the customer was very impressed that the Castor installations team in Bloemfontein could start the installation on Monday, effectively 2 working days after receiving their signature.
The whole installation went without any problems and the test results were positive. The special transport towards Uganda could leave as scheduled.
We are very proud of our team in South Africa for this great achievement, proving what Castor is capable of: giving good advice, acting quickly and fulfilling on our promises.
Would you also like to benefit from the full-service working method of Castor Networks in South Africa? Contact our team on JHB@castornetworks.com or +27 11 450 0002.